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*ElectronicsTech, Customer Service
Category: Electronics
Satisfied Customers: 10381
Experience:  I have over 15 years experience as an electronics repair and troubleshooting technician.
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I have a galaxy ace phone GT 55839i. I cannot transfer photos

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I have a galaxy ace phone GT 55839i. I cannot transfer photos from text to the gallery. Help needed.
My name is***** will assist you.
I am sorry to hear that you are having this issue.
Try this please> go to the text message that has the image, then hold your finger on the image, then from the pop up menu choose save image.
Customer: replied 3 years ago.

did that but no save image.

okay. hold the message and the options will come up.Then tap 'attached items'. A box will come up then tap the box that comes up and press save.

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