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remote device or resource wont accept connection
HI,Thank you for using Just Answer my name is ***** ***** I will help with your question.Please could you explain the problem in a bit more detail?
Unable to use the web, internet connection is fine. When I try to access Google or Internet explorer the message states The Proxy Server is noit responding
Is the computer connected using an ethernet cable to a router?
What operating system do you have?
Not at the moment I have plugged it back to the hub
Does the computer have a wifi connection?
It is a wireless connection
What operating system is it, do you have windows
I have Windows 7
Is the computer connected to the router do you have a small signal strength meter by the clock and is it white and does not have a cross or an exclamation mark in it.
It is connected to a router small signal strength at the moment but no cross or exclamation mark in it
Could you go into internet explorer and try and go to google
I have been able to go to google through internet explorer
could you try the bbc as well
I have got into bbc
Brillant do you use other programs like google chrome
Could you try google and the bbc in chrome for me
Cannot access either
Ok could you click on the three lines below the close window x on the top right of the screen
Then click settings the click advanced settings right at the bottom of the page
I have clicked on tools but no setting appear
on my verison of chrome it is 5 up from the bottom
I have stepped out of this chat as dinner is now ready, can I come back in about an hour?
are you back on-line