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Eng. Andres
Eng. Andres, Engineer
Category: Electronics
Satisfied Customers: 68
Experience:  Electronic Eng. Electronics Specialist. Circuit designer
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My you view box has locked me out all I have is a blank screen

Customer Question

My you view box has locked me out all I have is a blank screen after trying to play a previous programme now I can neither switch the box off or change channels
Submitted: 3 years ago.
Category: Electronics
Expert:  Shahid replied 3 years ago.
Hello, my name is***** be happy to assist you.
Please allow me to ask you a few questions to diagnose the problem.
- Does TV own menu screen come up normal if press menu button on TV or its remote control?
This info will help to troubleshoot the problem.
Customer: replied 3 years ago.

Please cancel this

Expert:  Shahid replied 3 years ago.
OK, please contact customer service at***@******.*** for cancellation, I have no control over such matters.