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*ElectronicsTech, Customer Service
Category: Electronics
Satisfied Customers: 10268
Experience:  I have over 15 years experience as an electronics repair and troubleshooting technician.
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I acquired an Olympus model no -350 zoom digital camera some

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I acquired an Olympus model no -350 zoom digital camera some 6 years ago and have used it with great success until recently whenever I tried use it the screen came up with the message 'card error'. I purchased a new card from Amazon with the same result. Can you suggest what else I can try. Many thanks.
*ElectronicsTech :

My name is***** will assist you.
I am sorry to hear that you are having this issue.

*ElectronicsTech :

What is the brand/type of the new sd card that you are trying.

*ElectronicsTech :

make sure that the Write lock is in the correct position>

*ElectronicsTech :

1. old Olympus xD-picture Card M+ 2GB


1.Olympus xD Picture Card M+ 2GB

*ElectronicsTech :

okay, thank you. What is the new one?

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Customer: replied 3 years ago.

2. (new) Olympus xD Picture card 128MB

okay, try this first please> remove the battery and the card minutes. Then replace the battery and power on. Then go to menu, settings, reset. Then power off and insert the card, power back on and try the format again.
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Customer: replied 3 years ago.

I followed your instructions and with power off am unable to now insert the card.

okay, try powering on again and then insert the card.
Customer: replied 3 years ago.

Tried again,this time with success but when switching power on back to the problems I first described.

Okay, this sounds like the cameras card reader has failed.
Olympus recommends that you remove the card and battery before storing the camera periods. The card reader can be repaired. Let me know if you want the address repair