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Richard, Engineer
Category: Electronics
Satisfied Customers: 43264
Experience:  Electronics Engineer
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How to connect adapter to viera TV. Modem is

Customer Question

How to connect adapter for wireless to viera TV. Modem is in another room.
Submitted: 3 years ago.
Category: Electronics
Expert:  Richard replied 3 years ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.
Can you tell me the make and model of the wireless adapter?
Thank you
Customer: replied 3 years ago.
TY-WL20U. For Panasonic viera TV model TXP50XT50B
Customer: replied 3 years ago.
Panasonic wireless adapter for viera model TY-WL20U.
Expert:  Richard replied 3 years ago.
Thanks Mary
When you connected the adapter, what steps did you then take to try to connect?
And which USB port did you connect it to? As it needs to be 1
Customer: replied 3 years ago.
I connected it to the only port it fitted and now it says USB overheated turn off TV at mains which I have. What now!
Expert:  Richard replied 3 years ago.
ok, it will only fir in one port Mary.
If it overheated it sounds like the adapter is faulty.
Where did you get it from?
And for 10 minutes leave the TV off.
Customer: replied 3 years ago.
Amazonalso just found original dongle put it in and now get connection status But says Not connected! What can I do now.
Expert:  Richard replied 3 years ago.
sorry, to clarify what you just said
you found original dongle and put it in the TV?
Customer: replied 3 years ago.
Yes but now it says not connected to Internet.
Expert:  Richard replied 3 years ago.
ok, now you have to connect it to the wireless network.
go to Settings, Network and choose your network and connect to it.
This provides the TV with internet.
Let me know the results please