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Richard, Engineer
Category: Electronics
Satisfied Customers: 44596
Experience:  Electronics Engineer
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my nexus 7 is completely dead i can not get it towake up

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my nexus 7 is completely dead i can not get it towake up
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.
Can you remove the charger and hold the power button down for 35 seconds, then release.
Then connect the charger and wait 10 minutes.
Then hold the Volume UP and power button for 6 seconds, then release.
Tell me please if it now starts
Richard and other Electronics Specialists are ready to help you
Customer: replied 3 years ago.

it now shows green robot with qoestion mark imposed on says no comand

ok, now hold the power till it powers off.
then try to power it on normally.
Let me know the results please
Customer: replied 3 years ago.

brilliant many thanks

your most welcome James
It was the firmware that had an issue, and needed a hard restart. We did this just then. It will now be ok.
If you would like any additional information or assistance, please do not hesitate to let me know.
And if you can take a second to rate my service, that would be greatly appreciated.
Thank you