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Richard, Engineer
Category: Electronics
Satisfied Customers: 43226
Experience:  Electronics Engineer
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Restor my Epsom Stylus SX405 to my computer - please

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Restor my Epsom Stylus SX405 to my computer - please
Thank you for your question, my name is ***** ***** I look forward to assisting you.
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Can you tell me which version of windows or mac you have?
and is it connecting via wireless or cable to the printer?
Thank you
Customer: replied 2 years ago.

Windows Vista Cable connection

Thanks Josephine
What goes wrong when you try to install the printer now?
What error are you receiving?
Customer: replied 2 years ago.

It just wont connect - no explanation given/

ok, click start, Device and Printers
Right click the printer and select Printer Properties.
Click on the Ports Tab and tell me the port in use please.
I can see you are a first time user to the site. What we do here is either a question and answer type of conversation or remote support where I would actually connect to the computer and have a look and fix the issue if possible.
Remote support can save a lot of time if you are not comfortable performing repairs yourself.
I will send an offer through for remote support and should you accept I will connect and see what is going on and fix the issue. Otherwise we can continue to talk like this but I will need to ask a number of other questions and try and walk you through some steps for repair.
Both options are 100% guaranteed by the way. Remote is just quicker and avoids the risk of you making a mistake and doing something wrong.
If you want remote click get extra help. If not simply reply to me.
Richard and other Electronics Specialists are ready to help you