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Richard, Engineer
Category: Electronics
Satisfied Customers: 43339
Experience:  Electronics Engineer
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The screen is black with a white border all around. I can play

Customer Question

The screen is black with a white border all around. I can play DVDs but cannot get any tv channels. Is there a connection problem?
Submitted: 2 years ago.
Category: Electronics
Expert:  Richard replied 2 years ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.
It does appear to be a connection problem.
How is the TV connected for getting channels?
Customer: replied 2 years ago.
All the connectios are fine to the TV are fine. We have cable connection.
Is it possible there is a cable company problem?
Expert:  Richard replied 2 years ago.
yes, this is the next cause for this Clive
Can you call your cable company and check for an outage in your area. If you do not know how to contact them, tell me who they are please.
Let me know the results please