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Richard, Engineer
Category: Electronics
Satisfied Customers: 44615
Experience:  Electronics Engineer
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I have a kobo Glo and a kobo Aura H2o.Both were working fine.Then

Customer Question

I have a kobo Glo and a kobo Aura H2o.
Both were working fine.
Then I installed a new "Super Hub" from Virgin.
On both models I select the virgin media network.
On both models I put in the password (pass phrase) supplied by Virgin.
The Glo accepts the password ***** again works fine and downloads new books.
The Aura keeps saying it is the wrong password ***** to try again.
Have tried again dozens of times.
The only difference seems to be that when asked to input the password ***** asks for
WPA/WPA2 password.
Is this a different password?
If so how do I find what it is?
Bill Chadband
Submitted: 2 years ago.
Category: Electronics
Expert:  Richard replied 2 years ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.
It should be the same password ***** If you on the Aura hold the power button down for 35 seconds, release then turn it on and then try to connect to the wireless, do you get the same issue?
Please let me know