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You seem to be given the incorrect website, the site you need to go to ishttp://consumer.huawei.com/minisite/HiSuite_en/
There you download and install Hi Suite.
Once installed, connect the phone to your computer and then run hiSite and let it update and the phone should then function correctly.
I can also do these steps for you, and have made a request via Additional Services. This is optional, and if you choose to do this, I can, with your permission, remote into your computer while you watch and do all these steps (and deal with any problems that arise during them) for you. Or if you do not choose to take this service, we can continue here. This is no problem at all. Just let me know please.
Let me know the results please