How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Eng. Andres Your Own Question
Eng. Andres
Eng. Andres, Engineer
Category: Electronics
Satisfied Customers: 68
Experience:  Electronic Eng. Electronics Specialist. Circuit designer
Type Your Electronics Question Here...
Eng. Andres is online now

I put a DVD into my Sony TV model No KDL - 22BX20D - the wrong

Customer Question

I put a DVD into my Sony TV model No KDL - 22BX20D - the wrong way round and now I cannot get it out. Please advise
Submitted: 2 years ago.
Category: Electronics
Expert:  Shahid replied 2 years ago.
Hello, my name is***** be happy to assist you.
Please allow me to ask you a few questions to diagnose the problem.
- What happens when you push Eject button on TV remote?
- Do you hear any gear/ motor noise from TV as if it trying to eject the disc?
Please contact customer service at***@******.*** about any billing/reduction matter as they handle it.
Customer: replied 2 years ago.

Sorry for the delay in replying. I've just tried the tv again, to be able to answer your question and it has made a miraculous recovery, and all seems to be sorted. Good luck with your next customer

Expert:  Shahid replied 2 years ago.
Nice, glad to know all is set now.
Have nice time!