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Shahid, Technician
Category: Electronics
Satisfied Customers: 12671
Experience:  I have been repairing electronic gear since 1993 as a qualified Sony tech
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TV model LT 27A300NDZC ? Source code menu keeps coming up

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TV model LT 27A300NDZC
? Source code menu keeps coming up and can't get rid of it. tried pressing Source button but no help.
Hello, my name is***** be happy to assist you.
Please allow me to ask you a few questions to diagnose the problem.
- How old is the TV and how long it have had the problem?
- Does this model has touch control button panel on front?
Customer: replied 2 years ago.

4 or 5 years old

Problem started last night.

On border of TVhas souirce, menu and then+ and -

These can be used instead of the remote

I understand, is that control panel has touch buttons or need to push them?
Also have you tried to unplug TV power cord from wall outlet for 10 minutes to reset, replug back in and check?
If not yet, can you try it now and reply back with the result?
Customer: replied 2 years ago.

touch buttons

Have now unplugged and will get back after the 10 mins. Thanks

OK, please clean the touch button area with soft moist cloth while TV is unplugged, replug TV power cord back in and reply back with the result.
Customer: replied 2 years ago.

Thanks now workingSmile

Excellent, glad to know that TV is up and running again, please feel free to respond if you have any additional questions.
A positive rating to answer would be greatly appreciated, please click on smiley face/star on this page then click submit/finish button so I can get credit on website for my work.
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