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Richard, Engineer
Category: Electronics
Satisfied Customers: 44821
Experience:  Electronics Engineer
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I have a DVDRecorder DMR-EZ49VEB which is not working at present.Where

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I have a DVDRecorder DMR-EZ49VEB which is not working at present.Where can it be repaired?
Thank you for your question, my name is ***** ***** I look forward to assisting you.
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Maybe we can solve it here
How is it not working for you?
Customer: replied 2 years ago.

I select DVDdrive and press play and the TV picture continues. Similarly when I pick the VHS drive and press play the TV coninues even though it appears to be playing on the machine.

ok, change the input source on the TV and make sure it is on the input source the DVD is set to.
So HDMI 1 or 2 or AV ect as it sounds like its on the wrong input.
Do you then see it?
Customer: replied 2 years ago.

I now have it on the right input and the DVD is working but the VHS picture very mixed up and is not readable.

Can you try a different VHS tape please Brian.
Same problem?
Customer: replied 2 years ago.

I have tried a different tape There is no change.

Then either the heads in the VHS unit are dirty or have faulted.
You will have to clean them and you do this with a cleaning tap such as this one
If after doing this you still have the problem, then the VHS heads has faulted and will need to be replaced. You would need to take it into a repair store for this.
Nearly always though it just needs a clean with the tape.
If you would like any additional information or assistance, please do not hesitate to let me know.
And if you can take a second to rate my service by clicking one of the stars at the top of the screen and then submit, that would be greatly appreciated.
Thank you
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