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michelleclive, Customer Service
Category: Electronics
Satisfied Customers: 5880
Experience:  Working as a manager in a tech support company and i have an experience of 8 years and more in electronics device.
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I have locked my self out of my Samsung SM-A-A300FU. rd to

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I have locked my self out of my Samsung SM-A-A300FU. rd to lock the screen by mistake and I cant remember my password. Please advise what I should do. Many thanks
Hi my name is ***** ***** I will be the expert working with you today to help resolve your problem.
you will have to factory restore the phone to get it working.
let me know when you are ready.
Customer: replied 2 years ago.

I'm ready, do I need to plug my phone into my laptop? :)

Steps to follow
Push and hold down the power button to shut it down.
now wait for 30 seconds and now press and hold Volume up and home button and then push and hold down the power button all three together.
volume up + home and then press the power button.
video link attached for more help
michelleclive and 2 other Electronics Specialists are ready to help you