How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Richard Your Own Question
Richard, Engineer
Category: Electronics
Satisfied Customers: 43338
Experience:  Electronics Engineer
Type Your Electronics Question Here...
Richard is online now

Have an unused Sony Cyber-Shot DSC-T7 Digital Still Camera,

Customer Question

Have an unused Sony Cyber-Shot DSC-T7 Digital Still Camera, now some 8-10 years old.
I have now re-discovered the camera and tried to hook it up to a Windows 7 computer.
No go. Mentions that the 'Picture Package' is not compatible. Any thoughts on how/where to get a download to make this camera link to the pc?
Submitted: 2 years ago.
Category: Electronics
Expert:  Richard replied 2 years ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.
You wont be able to get the software to work on windows 7 as its the only one they ever released.
But connect the camera to the computer and click on Start, Computer.
Click in the new window on computer
Do you see a removal device listed there?
If so, click on it and you can retrieve your photos this way
Please let mew know