How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Richard Your Own Question
Richard
Richard, Engineer
Category: Electronics
Satisfied Customers: 44684
Experience:  Electronics Engineer
32989067
Type Your Electronics Question Here...
Richard is online now

I have a KDL-32EX723 TV. In Operating Instructions, (troubleshooting),

This answer was rated:
★ ★ ★ ★ ★

I have a KDL-32EX723 TV. In Operating Instructions, (troubleshooting), it talks of standby indicator flashing - exactly like mine. Number of flashes is 4. (Currently TV is off with AC power cord disconnected, as directed in Operating Instructions). What to do?
Richard
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.
How long have you left it disconnected from the Mains?
Ask Your Own Electronics Question
Customer: replied 2 years ago.

Maximum 10 minutes
ok, leave it disconnected and while it is, hold the power button in for 60 seconds, then release.
Then connect the power and turn it on and tell me exactly what happens please.
Ask Your Own Electronics Question
Customer: replied 2 years ago.

Same thing. TV turns on for a few seconds then shuts down

Thanks David
It is the internal power that has faulted. It will be a blown capacitor on it which when charged shorts out and this is why it shuts down.
I am really sorry about this but you are going to have to return the TV to have this replaced. It will be covered by the warranty if this has not expired, and the replacement will be done at no cost to you.
I am really sorry about this, and if you have problems, or would like any additional information or assistance, please do not hesitate to let me know.
And if you can take a second to rate my service, that would be greatly appreciated.
Thank you
Richard and other Electronics Specialists are ready to help you
Ask your own question now