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michelleclive, Customer Service
Category: Electronics
Satisfied Customers: 5833
Experience:  Working as a manager in a tech support company and i have an experience of 8 years and more in electronics device.
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How to reset my CCTV system when code is lost or forgotten

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How to reset my CCTV system when code is lost or forgotten?
Hi my name is ***** ***** I will be the expert working with you today to help resolve your problem.
what is the make and model number of the dvr.
Customer: replied 2 years ago.

Kguard 8channel cctv system H.264 8ch dvr ns801

Power off the dvr unplug it and then you remove the cover by unscrewing it.
remove the top cover and you will see a coin sized battery wait for 3 mins and then install it back the password ***** be reset to default (no password)
Refer this video but dont worry about the model number for the dvr
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