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Richard, Engineer
Category: Electronics
Satisfied Customers: 43191
Experience:  Electronics Engineer
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We have a Samsung camera wb3of wi fi 10 zoom lens and the

Customer Question

we have a Samsung camera wb3of wi fi 10 zoom lens and the lens shutter is only closing half way and not fully retracting. do we need a new shutter? do I send it to the Glasgow support centre, as I live in Lisburn in n.Ireland ?
Submitted: 2 years ago.
Category: Electronics
Expert:  Richard replied 2 years ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.
As the first step, can you remove the battery and wait 10 minutes for all reside power to remove.
Then put the battery back in, turn on the camera and tell me if it now functions please.
Let me know the results please