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dresteve2000, Customer Service
Category: Electronics
Satisfied Customers: 1557
Experience:  Electronics expert.
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I want to save a text message thread from my brother

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Hello I want to save a text message thread from my brother who is now deceased.
I have tried various ways such as Samsung kies and going to the Virgin and Vodaphone shop but nobody seems to be able to help me. The Model is Samsung galaxy ace gt-s5830, android version 2.3.5
Hi, I am A. Stevens here to help with your question!
You can use this 3rd party software to extract the SMS from your phone: You should be able to use the free trial to scan your phone, but you would have to register in order to access all of the features
Customer: replied 2 years ago.

Which files do I drag ?

I can't recognise the text messages

Sorry what do you mean exactly by "can't recognize the text messages"?
Customer: replied 2 years ago.

What is the name of the folder that stores the text messages on my phone. I cannot locate the sms folder

Hmm..strange, can you send me a screen shot of the application?
Customer: replied 2 years ago.

Hi Managed to follow this eventually. Thank you for all your help this was definitely worth £20. Many, many thanks

No problem! Glad I was able to help. Please do rate with positive feedback, would greatly be appreciated.
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