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Ask Shahid Your Own Question
Shahid, Technician
Category: Electronics
Satisfied Customers: 12695
Experience:  I have been repairing electronic gear since 1993 as a qualified Sony tech
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My new curved screen Samsung monitor comes up with the message

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My new curved screen Samsung monitor comes up with the message "Not optimum mode"
when plugged in on analogue . My computer has no socket for the HDMI cable to plug into.
Does this mean the computer is not compatible with the monitor?
Hello, my name is***** be happy to assist you.
Please allow me to ask you a few questions to diagnose the problem.
- Can you please get me the model number written on back of TV/ Monitor?
- Is it desktop PC or laptop being hooked to monitor?
- What output of computer you plug in monitor?
Customer: replied 2 years ago.
Monitor is Samsung SD590C and I need to connect it to my PC.
I have coupled it up with a RGB cable but only get the message on a floating window "Not Optimum Mode"
There is a HDMI cable supplied but my computer does not have a HDMI socket.
OK, did you change the input source of monitor to analog/RGB and computer was On?
Customer: replied 2 years ago.
I am about to do that now. I will get back to you when that is done
OK, please take your time and reply back with the result.
Customer: replied 2 years ago.
I installed the software which allowed me to set up the RGB connection, using another monitor to read the disc, and I now have a picture. Thanks for your help.
Excellent, glad to know that problem is resolved. A positive rating to answer would be greatly appreciated, please click on smiley face/star on this page then click submit/finish button so I can get credit on website for my work. Regards,Shahid.
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