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Richard, Engineer
Category: Electronics
Satisfied Customers: 43206
Experience:  Electronics Engineer
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I have bought a Samsung phone model sm j100 h and iwant to

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I have bought a Samsung phone model sm j100 h and iwant to access the internet but I do not know how. I am a senior lady.
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.
You will have on the phone an icon with internet on it (a picture of the globe).
Press on this and it will then open a web browser and you should then be able to access the internet and browse web pages.
Do this please and Let me know the results please
Richard and other Electronics Specialists are ready to help you
Customer: replied 2 years ago.

I have done what you told me to and it says connect to wifi network or enable mobile data and try again.

ok, you need to then first connect to your wifi network.
Do you have a wifi network available at your location?