How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Richard Your Own Question
Richard, Engineer
Category: Electronics
Satisfied Customers: 44732
Experience:  Electronics Engineer
Type Your Electronics Question Here...
Richard is online now

Earlier this month a message appeared on the home page about

This answer was rated:

earlier this month a message appeared on the home page about mouse and keyboard but I did not understand its requirement . I am new to computers nad thought it may have been a scam,so I said No to the first question and then to the "are you sur I also said No.
I have now lost my cursor and if this is the reason, I shall be greatful if you could reinstate the cursor or repeat the message as before and this time I will click on YES.
I do hope you can help
thank you
Gerald whale ***********
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.
Can you tell me please the make and model of your computer?
Thank you
Customer: replied 2 years ago.

TOSHIBA laptop


Can you on the keyboard press FN + F9 and tell me if the cursor now works please.
Richard and other Electronics Specialists are ready to help you