How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Richard Your Own Question
Richard, Engineer
Category: Electronics
Satisfied Customers: 44592
Experience:  Electronics Engineer
Type Your Electronics Question Here...
Richard is online now

How can I use XL670 cartridge and white when printer

This answer was rated:

How can I use XL670 cartridge for black and white when printer will not operate when it says colour needs replacing even though I have rarely used colour?
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.
This is one of the major pains (and revenue sources) for these Kodak printers.
The printer requires that both the black and color ink cartridges be installed and usable to print. If either cartridge is not installed or is out of ink, the printer will not print.
I am really sorry and please do not shoot the messenger, but there is no way to get around this sorry. You have to replace the color.
If you would like any additional information or assistance, please do not hesitate to let me know.
Else if you can take a second to rate my service by clicking one of the stars at the top of the screen then submit, that would be greatly appreciated.
Thank you
Richard and other Electronics Specialists are ready to help you