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Eng. Andres
Eng. Andres, Engineer
Category: Electronics
Satisfied Customers: 68
Experience:  Electronic Eng. Electronics Specialist. Circuit designer
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On my Sony BDP S-390 I am trying to use Amazon prime. The app

Customer Question

On my Sony BDP S-390 I am trying to use Amazon prime. The app icon exists, it load but then it says that my app has been updated and that I would sign in. But I never get to the sign page Nd get that message again.
Submitted: 2 years ago.
Category: Electronics
Expert:  Richard replied 2 years ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Exactly what did you factory reset please?
Customer: replied 2 years ago.
All settings. The last option in the menu.