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Viet - Technician
Viet - Technician, Technician
Category: Electronics
Satisfied Customers: 39891
Experience:  Electronics Tech. Troubleshoot consumer electronics devices.
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I bought Microsoft Office

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Hello, I bought Microsoft Office (Home & Student 2013) at the beginning of this Year. I had my computer in to Currys for repair, when it cam back they said it was unrepairable so I got a new one.
I have tried to get my Microsoft Account back on the new computer but I am having no success.
My 25 digit code is XXXXXX XXXXXXX XXXXXXXXXXX
My Account is either XXXXXXXXX XXXXXXXXXXX
Could you please help.
David XXXXXXXXXX
Hi,
I'm sorry about the issue. What did Curry say?
Where did you purchase Office previously?
Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
Please reply at the box below. Thank you
Customer: replied 2 years ago.
I haven't asked Currys about the Office issue, because I think I know what they would say. Not there Problem
I bought Office from Currys
Yes you can do a remote session
Thank you. Please accept the remote support offer, then please click on the website below in order to connect with me remotely:
http://www.justanswer.com/remotedesktop/join.aspx?Session=246cedce-d6f0-4950-acac-b5c7c6b2b055
, then allow the Elsinore.ScreenConnect program to download/run/open when prompted at the bottom.
Note: If it does not connect within 5 minutes, then please reply at the box below and let me know. Thank you
Viet - Technician and other Electronics Specialists are ready to help you
I have helped via remote support. If you need help with anything else, please come back any time. Thank you very much.