How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Shahid Your Own Question
Shahid, Technician
Category: Electronics
Satisfied Customers: 14217
Experience:  I have been repairing electronic gear since 1993 as a qualified Sony tech
Type Your Electronics Question Here...
Shahid is online now

I was dusting the freesat box under the TV and now it wont

This answer was rated:

I was dusting the freesat box under the TV and now it wont work. On the TV screen, it shows HDMl1. If we press the AV button on the handset. we get a menu showing HDMl1 and others but cant get a programme guide or programmes recorded list.
Hello, I'm Shahid and will be happy to assist you.- Please make sure the connection cable plugged securely in freesat box and TV.- If connection cable is other than HDMI cable then try other video inputs of TV.- Unplug TV and freesat box power cords from wall outlet for 10 minutes to reset, replug back in and check.If not yet, can you try it now and reply back with the result?Thanks.
Shahid and other Electronics Specialists are ready to help you