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Pete, Engineer
Category: Electronics
Satisfied Customers: 19734
Experience:  Over 16 years of experience in the Electronics and IT industries.
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I have a panasonic SC-HC29DB home system and I can't get it

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I have a panasonic SC-HC29DB home system and I can't get it to pair with my UE boom speaker. It pairs OK with phone
Hi there,
Bluetooth depends on both hardware and software to work properly. Manufacturers are increasingly including devices that use the Bluetooth 4.0 language in their new hardware. So if you have an older device, you won’t be able to connect with devices that only support Bluetooth 4.0.
You will need to use a speaker that is compatible with the SC-HC29DB Home system.
Customer: replied 2 years ago.

Both devices were purchased in Sept this year. If my UE boom speaker doesn't support bluetooth 4.0 language can it be updated?

Hi Krysia,
The purchase date does not always reflect the manufacturing date or techniques used.
It is not possible to update, since it require a different radio circuit to be fitted, and an upgrade circuit is not available for this speaker.
Customer: replied 2 years ago.

Is there a way to find out what bluetooth software I have on UE speaker and panasonic hc29db?

Hi Krysia,The software version should be printed in the user guide that came with the speaker and home system.
Customer: replied 2 years ago.

Hi Pete,

My home system has bluetooth version 2.1 + EDR and speaker version 4. Does that mean that I will not be able to pair the speaker with my home system?

Yes, you cannot pair v4 with v2.1.
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