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michelleclive, Customer Service
Category: Electronics
Satisfied Customers: 6403
Experience:  Working as a manager in a tech support company and i have an experience of 8 years and more in electronics device.
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I keep getting ERROR MESSAGE: 6 Documents waiting How do

This answer was rated:

I keep getting ERROR MESSAGE: 6 Documents waiting
How do I get rid of this?
Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.
is the error popping on your computer screen?
Customer: replied 3 years ago.

error messagw appears on my computer screen

Turn off the printer power and wait for 3 to 5 mins power it back on. Try clearing the print job queue from the printer driver icon, that will take care of the error message.
Customer: replied 3 years ago.

thank u Iamquite new co the internet so

will have to locate printer driver icon

How will I get back to u?

There is an optional Remote Connect Service - Quick ResolutionRemote access is an optional additional service offer with a minimal one-time flat fee ($13). It is 100% safe which will allow me directly work on the problem and can be fixed quickly, you can sit back and watch your screen while i fix it for you. Let me know if you need the additional service or else we can continue with the service you have already opted for.let me know if you want to opt for remote assistance
Customer: replied 3 years ago.

happy to report I have successfully printed the Answer page. Hurrah!

My problem was trying to print off some e-mails Will I still have

the problem?

The problem occurs when the printer is off or has a pending queue printjob waiting powering off the printer and waiting for sometime clears the error.Follow the same steps incase you get the error in future.
michelleclive and 3 other Electronics Specialists are ready to help you
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