How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Viet - Technician Your Own Question
Viet - Technician
Viet - Technician, Technician
Category: Electronics
Satisfied Customers: 39915
Experience:  Electronics Tech. Troubleshoot consumer electronics devices.
Type Your Electronics Question Here...
Viet - Technician is online now

I have a kindle paperwhite, I left it on to do other

This answer was rated:

I have a kindle paperwhite, I left it on to do other things, it usually turns itself off
but it appears to have stuck on, it is showing the headings at top with xray not hjghlighted like other headings. have tried to charge it and it shows the light. When I try to start it again its just stuck. The wifi symbol is just one spot at base and it appears to have happened at 19.16
Hi,I'm sorry about the issue. Have you tried to press and hold the Power on/off button on the kindle paperwhite for about 45 seconds, then turn it back on and check?Please reply at the box below to continue troubleshooting. Thank you.
Viet - Technician and other Electronics Specialists are ready to help you