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Many thanks for your reply: as it happens my previous enquiry to 'Alexandra' proved so frustrating that after some 15 minutes I thanked her and aborted my enquiry! Notwithstanding this I have already had my 'upfront' payment of £27 debited from my bank account for an enquiry which she appeared incapable of answering. I trust that,in the circumstances, this payment already made will be acceptable as payment for your subsequent most helplful advice should this problem recur. As it happens I had in the meantime, in desperation and by luck remedied the problem myself by gently touching the lens cover flaps, which is obviously inadvisable! ***@******.***