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Richard, Engineer
Category: Electronics
Satisfied Customers: 43339
Experience:  Electronics Engineer
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I have a garmin zumo 390lm approx two and a half years

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I have a garmin zumo 390lm approx two and a half years old and had been using it as normal a couple of days ago, tried to switch it on yesterday, but cannot get it to switch on or charge up at all.
Any help would be much appreciated,
Many Thanks,
Thank you for your question, my name is ***** ***** I look forward to assisting you.
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This is usually an issue with the Firmware, so I would first like you to do this please.
Remove the charger from the Garmin and hold the power button to off for 35 seconds.
Release, then connect the charger and try to turn on the Garmin.
Let me know the results please
Thank you
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