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Richard, Engineer
Category: Electronics
Satisfied Customers: 44561
Experience:  Electronics Engineer
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I have a Panasonic DMC-TZ60 (about a year old and very pleased

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I have a Panasonic DMC-TZ60 (about a year old and very pleased with it). However, charged and switched it on yesterday and the screen is blank when I press the "view photos" button. I know there are photos on the card.
Thank you for your question, my name is ***** ***** I look forward to assisting you.
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Can you remove the power to the unit please (so unplug it from the power socket)
Wait 10 minutes, then connect the power, and tell me if you still have the issue please.
Customer: replied 2 years ago.
Yay! Don't know why this should work but it did. I just put the camera back on charge (even though it was fully charged yesterday). Thank you.
your most welcome!
It was the firmware that had an issue, and needed a hard restart. We did this just then. It will now be ok.
If you would like any additional information or assistance, please do not hesitate to let me know.
And if you can take a second to rate my service, that would be greatly appreciated.
Thank you
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