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Richard, Engineer
Category: Electronics
Satisfied Customers: 43442
Experience:  Electronics Engineer
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Good morning my samsung laptop stopped wotking - compltely

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good morning
my samsung laptop stopped wotking - compltely dead
i as recomkended to go raight o yourselves
what di you need to know#?
berkeley gaunt
Thank you for your question, my name is ***** ***** I look forward to assisting you.
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Can you remove the power cable and then hold the power button down for 60 seconds then release.
then connect the power cable, turn on the Laptop and tell me if it now starts please
Customer: replied 2 years ago.
im sorry Richard - its going to tak me a while
shll i contact you latrrr?
thats ok, I have marked the question to never close, so if you continue to have any issues after doing my instructions, just let me know here please.
If you would like any additional information or assistance, please do not hesitate to let me know.
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Thank you
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