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Richard, Engineer
Category: Electronics
Satisfied Customers: 44680
Experience:  Electronics Engineer
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Sharp LC32D 44 Put tv on with remote green alights picture

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sharp LC32D 44
Put tv on with remote green alights picture comes on but then goes off immediately
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, a rating is only needed when we are finished.
Can you remove the power to the TV by unplugging it from the power socket.
Then hold the power button on the TV itself for 60 seconds then release.
Then wait 10 minutes, connect the power and turn it on and tell me how it then operates.
Let me know the results please
Customer: replied 2 years ago.
in the 10 min period now
Thank you
Customer: replied 2 years ago.
ok done that but same problem exists
It is the internal powerboard that has faulted.
A corrupted firmware can cause this. But we have ruled this out by hard resetting it.
I am really sorry about this and you are going to have to return the TV to have this replaced. It will be covered by the warranty if this has not expired, and the replacement will be done at no cost to you.
I am really sorry about this, and if you have problems, or would like any additional information or assistance, please do not hesitate to let me know.
And if you can take a second to rate my service, that would be greatly appreciated.
Thank you
Customer: replied 2 years ago.
OK thanks
I have paid £27 through pay pal but do not need a monthly account. Is that ok
Thats no problem, its only a one off payment
If you need anything else, please let me know and please remember the service rating.
Thank you
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