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Richard, Engineer
Category: Electronics
Satisfied Customers: 43191
Experience:  Electronics Engineer
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I have a Samsung LE40A656A 1FXXU.I Have had it

Customer Question

I have a Samsung LE40A656A 1FXXU.
I Have had it for about 5 years. The picture iscompressed into the top quarter of the screen and flickering.
This occurs on all inputs.
Please advise.
Submitted: 2 years ago.
Category: Electronics
Expert:  Richard replied 2 years ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, a rating is only needed when we are finished.
Can you remove the power to the TV please by unplugging it from the power socket.
Then hold the power button on the TV for 60 seconds then release.
Then wait 10 minutes
Connect the power to the TV again, turn on the TV and tell me if it now functions correctly please.
Let me know the results please
Customer: replied 2 years ago.
Hi Richard,
Tried your suggestion and No change I'm afraid.Cheers.
Expert:  Richard replied 2 years ago.
Are you able to get to the menu at all and see it enough to use it?
Customer: replied 2 years ago.
Yes that should be ok.
Expert:  Richard replied 2 years ago.
sorry it was not clear, you can get to the menu?