How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Richard Your Own Question
Richard, Engineer
Category: Electronics
Satisfied Customers: 44727
Experience:  Electronics Engineer
Type Your Electronics Question Here...
Richard is online now

My HP Deskjet 3055A All-in-One printer has suddenly stopped

This answer was rated:

My HP Deskjet 3055A All-in-One printer has suddenly stopped printing from my PC. Everything seems to be connected OK, and I printed off material from my iPad OK. I've replaced both ink cartridges, but still won't print what's in the print queue.
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, a rating is only needed when we are finished.
Can you tell me please which version of windows or mac your using?
Thank you
Customer: replied 2 years ago.
Windows 10
Can you press the windows key + R on your keyboard and type in
press enter
Locate Print Spooler, click it and click Stop.
Then click start and try to print.
Let me know the results please
Richard and 2 other Electronics Specialists are ready to help you