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Richard, Engineer
Category: Electronics
Satisfied Customers: 43206
Experience:  Electronics Engineer
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MYcamera is an Olympus Stylus SP-820UZ and there is a shadow

Customer Question

MYcamera is an Olympus Stylus SP-820UZ and there is a shadow on the right hand side
of the screen do I need to send it for repair ? ***** *****son
Submitted: 2 years ago.
Category: Electronics
Expert:  Richard replied 2 years ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, a rating is only needed when we are finished.
Can you remove the battery then hold the shutter down for 60 seconds then release.
Put the battery back in, turn it on and tell me please if you still have the issue.
Customer: replied 2 years ago.
yes I still have a shadow
Expert:  Richard replied 2 years ago.
Can you go to the menu, setup and choose Reset.
Once done, repeat what we just did and tell me if it still happens please.