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Eng. Andres
Eng. Andres, Engineer
Category: Electronics
Satisfied Customers: 68
Experience:  Electronic Eng. Electronics Specialist. Circuit designer
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We have a 43" toshiba tv which we were sitting watching this

Customer Question

We have a 43" toshiba tv which we were sitting watching this afternoon when all of a sudden the picture disappeared. We tried everything to get the picture back, the sound was still okay. We tried unplugging the sky box and waiting. We put it back on but still no picture. We brought the smaller tv through from the bedroom and we have sound and picture. Can you tell us why the picture would suddenly disappear.
Submitted: 2 years ago.
Category: Electronics
Expert:  Shahid replied 2 years ago.
Hello, my name is ***** ***** I'll assist you. I'm sorry you're having trouble with it. I need additional info to troubleshoot the issue.- Can you please get me the model number written on back of TV?- Does TV screen glow/ show backlight or any graphics?Thanks.