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*ElectronicsTech, Customer Service
Category: Electronics
Satisfied Customers: 10276
Experience:  I have over 15 years experience as an electronics repair and troubleshooting technician.
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Following the supplied instructions to connect the sound bar

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following the supplied instructions to connect the sound bar to the tv doesn't give any sound. ie hdmi to arc and connecting the optical digital to sound bar and tv
Hi,My name is ***** ***** certified professional with over 10 years experience. I will be glad to assist you with this. I am sorry to hear that you are having this issue.What is the model numbers of the tv and soundbar please?
Customer: replied 2 years ago.
sony ht-ct380
sony kd 49x8309c
okay, you will only need to use one of the inputs on the soundbar. The optical audio will work best. Use that cable only from the tv to the soundbar.
Customer: replied 2 years ago.
thanks but the final answer was to have the input to the soundbar to be tv not to hdmi1
okay, I am glad to hear that it is working.
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