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Richard, Engineer
Category: Electronics
Satisfied Customers: 44712
Experience:  Electronics Engineer
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Please help me the screen on my Galaxy S6 Edge has gone

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Hi Please help me the screen on my Galaxy S6 Edge has gone so dim I can not read it Happened after I used the torch function on the settings panel
Thank you for your question, my name is ***** ***** I look forward to assisting you.
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This is usually an issue with the Firmware, so I would first like you to do this please.
Hold the power button for 60 seconds.
Release, then turn on the phone and tell me if it now functions correctly please.
Let me know the results please
Thank you
Customer: replied 2 years ago.
Nothing has happened
Can you see anything on the screen at all now Chris?
If not, hold the volume UP and power until a menu appears.
Tell me if you can get to this menu please
Customer: replied 2 years ago.
Tried the power button no effectjust tried the volume screen is too dim to see anything very faint
Connect the power charger, as it can be the battery is flat which dims the screen.
Does the screens brightness then improve?
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