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Michael Hannigan
Michael Hannigan, Engineer
Category: Electronics
Satisfied Customers: 11888
Experience:  20+ Years Experience in Field. MCSE, ICCP, CNE, Greenbelt
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My printer (Epson Stylus) SX445W was purchased in October 2011.

Customer Question

My printer (Epson Stylus) SX445W was purchased in October 2011. It prints well in black and magenta but the cyan capsule no longer works. I have used the cleaning operation 5 times in the last fortnight but to no avail. I have also changed the capsule but also to no avail. Is there anything I can do to put this right?
Submitted: 2 years ago.
Category: Electronics
Expert:  Michael Hannigan replied 2 years ago.
Hello. My name is Michael. I will be helping you with your question today.
Expert:  Michael Hannigan replied 2 years ago.
One thing I would suggest is manually cleaning the cartridge slot. You can do this first by placing a damp cloth or paper towel under the print head and leaving it there to wick up the ink. Once you see a black blob on the cloth, remove it and try again. If that doesn't work, let me know.