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*ElectronicsTech, Customer Service
Category: Electronics
Satisfied Customers: 10275
Experience:  I have over 15 years experience as an electronics repair and troubleshooting technician.
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I have a panasonic freeview+HD recorder DMR-PWT635 and a BT

Customer Question

I have a panasonic freeview+HD recorder DMR-PWT635 and a BT HomeHub 3 router. I have just moved house and set up my recorder and home hub again. In previous house I could access netflix. Now I can not. It does not recognise internet either although when do easy network set up it shows it can see the router and connection strength strong and passes all the set up tests - it just fails to connect when push netflix or internet buttons. I did change IP settings after reading some other 'fixes' online but didn't make any difference and can't remember the original settings now
Submitted: 2 years ago.
Category: Electronics
Expert:  *ElectronicsTech replied 2 years ago.
Hi,My name is ***** ***** certified network professional with over 10 years experience. I will be glad to assist you with this. I am sorry to hear that you are having this issue. Do you have any other devices connected to the internet through the BT wifi?