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Pete
Pete, Engineer
Category: Electronics
Satisfied Customers: 19754
Experience:  Over 16 years of experience in the Electronics and IT industries.
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I have new Samsung Smart TV running s/ware ver 1440 and

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Hi, I have new Samsung Smart TV running s/ware ver 1440 and it's lovely BUT When I access streaming from Motors TV all is fine for about 10 minutes...then TV locks, remote doesn't work and only solution is to unplug power cable...
Do you have a fix for this ?
Hi there,
This can be caused by a slow internet connection - some apps require a faster speed than others.
Go to www.speedtest.net and let me know your current download and upload speeds.
Pete.
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Customer: replied 2 years ago.
Hi, Ping is 28ms, download is 17.65mb, upload 0.95ms. My ISP is BT, router is HomeHub4
Customer: replied 2 years ago.
So now you know I have fast internet....what's the answer? Fix it? Or simply nothing available?