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Eng. Andres
Eng. Andres, Engineer
Category: Electronics
Satisfied Customers: 68
Experience:  Electronic Eng. Electronics Specialist. Circuit designer
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Hp laptop not charging but saying its plugged in. How do I

Customer Question

Hp laptop not charging but saying its plugged in. How do I get my laptop to charge?
Submitted: 2 years ago.
Category: Electronics
Expert:  michelleclive replied 2 years ago.
Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have old is the laptop and what is the make and model.
Customer: replied 2 years ago.
a year old and hp pavillion
Expert:  michelleclive replied 2 years ago.
unplug the ac adapter and shut down the laptop, remove the battery and check for any corrosion on the battery contact points. use a flat head screw driver and try to clean the contacts using some alcohol and then install the battery back in.Now all you have to do is connect the ac adapter and let it charger for 30 mins do not power on the laptop all you need to do is power on the ac adapter and connect it to the laptop, power it back on after 30 min and let me know if it has picked up the charger or not.