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michelleclive, Customer Service
Category: Electronics
Satisfied Customers: 5880
Experience:  Working as a manager in a tech support company and i have an experience of 8 years and more in electronics device.
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My kindle is fully charged but when I press the key at the

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Hi My kindle is fully charged but when I press the key at the side of the green light it will not stay on and when I hold mt figer on it the light keeps going on and off and so my screen doesnt work can you help please
Many thanks
Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.I am sorry to know that you are facing problem with your Kindle.Press and hold down the power button on the kindle for 40 seconds and then you release it wait for 30 second and then power it back on.let me know how it goes.
Customer: replied 2 years ago.
Hi its okay now thanks
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