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Shahid, Technician
Category: Electronics
Satisfied Customers: 12671
Experience:  I have been repairing electronic gear since 1993 as a qualified Sony tech
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My ue32j5500 has a problem where it cannot see the nput from

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my ue32j5500 has a problem where it cannot see the nput from the remote. all the remote reset routines have been followed and a second remote tried, all with fresh working batteries and led test done. the tv works on the joystick with its more limited controls but nothing from the remote. it seems like the tv cannot get any remote input.
Hello, my name is ***** ***** I'll assist you. I'm sorry you're having trouble with it.This kind of problem occurs due to failure of remote sensor in TV thus it becomes unable to receive remote control infrared signals/ commands. Replacement of IR board/ remote sensor board in TV will help to resolve the problem. I am really sorry about this and you are going to have to return the TV to have it replaced. It will be covered by the warranty if this has not expired, and the replacement will be done at no cost to you.If TV is out of warranty then this repair may cost around 70-80 Pounds. I trust my input will help you out. Please feel free to respond if you have any additional questions.A positive rating to answer would be greatly appreciated, please click on 5 star on this page then click submit/finish button so I can get credit on website for my work. If you don't see rating option then intimate here.Regards,Shahid.
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