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Pete, Engineer
Category: Electronics
Satisfied Customers: 19729
Experience:  Over 16 years of experience in the Electronics and IT industries.
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I have a BD-E8500m that has stopped working. Will only switch

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I have a BD-E8500m that has stopped working. Will only switch on and off. Not able to access epg or recording list so cannot view recordings. Have unplugged HDMI lead and switched off at socket.
Hi Linda,Approximately how old is your BD-E8500m?Can you still access and see the on-screen menu if you press teh menu button on the remote?Can you still play discs in the machine?
Customer: replied 2 years ago.
It is 3 years old. Cannot access menu or play dvd
Ok, then the root cause is likely to be with the power supply part of the circuitry.Since it is out of warranty, there is little point returning it to Samsung unless you took out an extended warranty on it.A local repair shop can diagnose and repair the power supply fault for around £50-75 if you want to get it repaired, or given its age you may want to invest in a new BD player instead.Pete.
Customer: replied 2 years ago.
Thanks for the info. As you say probably best to buy a new one.
You are welome :)Have a great weekend!Pete.
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