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Richard, Engineer
Category: Electronics
Satisfied Customers: 44590
Experience:  Electronics Engineer
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Have a samsung ue48js85 00 tv this is my second tv in ten

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Have a samsung ue48js85 00 tv this is my second tv in ten months .Both have had the same problem
thay switch off ! Will only come back on when switched off then on by the remote.
Hi there and welcomeWhen they switch off, do you see any lights on the front of the TV still?And did they repair the TV or replace it?
Customer: replied 1 year ago.
No lights just a blank screen. The first tv went back twice,on the next time it did it i had a replacement ! New tv is now doing the same thing
thanks,Can you please remove the power to the TV (so unplug it from the power socket). Then on the actual TV, hold the power button for 60 seconds then release. Then wait 10 minutes, connect the power again to the TV, turn it on and tell me please if it is now operating correctly. Let me know the results please
Customer: replied 1 year ago.
This problem is random it can take hour's how long have u got
hours is ok, I will be here all day
Customer: replied 1 year ago.
Ok but it was a good 8 hours + yesterday
Thats ok, we need to see if you still have the problem.... so we need to do this anyway.
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