How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Richard Your Own Question
Richard
Richard, Engineer
Category: Electronics
Satisfied Customers: 44683
Experience:  Electronics Engineer
32989067
Type Your Electronics Question Here...
Richard is online now

There, my Samsung S6 has an issue where it seems as though

This answer was rated:

Hi there, my Samsung S6 has an issue where it seems as though the 'return' tab at the bottom right-hand corner is permanently pressed and whenever I press anything, apps, internet etc, the phone returns to the main screen. Any ideas please?
Hi there and welcomeAre you able to get to settings on the phone? Or some problem?
Customer: replied 1 year ago.
I can get to settings....sometimes
ok, try to do thisFrom the home screen, tap Apps.Scroll to and tap Settings.Scroll to and tap Applications.Tap Application manager.Tap Storage.Tap CLEAR CACHE.Once done, restart the phone and tell me if it works now please.
Richard and other Electronics Specialists are ready to help you