How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Pete Your Own Question
Pete, Engineer
Category: Electronics
Satisfied Customers: 19730
Experience:  Over 16 years of experience in the Electronics and IT industries.
Type Your Electronics Question Here...
Pete is online now

Since been in samsun active 9 will not connect to internet

This answer was rated:

since been in for repair samsun active 9 will not connect to internet

Hi Dorothy,

Please confirm the model number of the device - is it a Samsung ATIV 9, or something else?

Pete and other Electronics Specialists are ready to help you

To start the remote assistance, please go to the following link on your computer:

Customer: replied 1 year ago.
Unable to type in as not connected to internet

Can you please confirm the model number of the device - is it a Samsung ATIV 9, or something else?

Customer: replied 1 year ago.
Samsung activ 9 chromebook
Customer: replied 1 year ago.
Eating for you
Customer: replied 1 year ago.
still waiting

Thanks, ***** ***** me just a few minutes to prepare some information for you!

Customer: replied 1 year ago.

Step 1: Check if Wi-Fi is connected

  1. Turn on your Chromebook.
  2. Click the status area, where your account picture appears.
    • If your Chromebook is connected to a network, you'll see the "Wi-Fi on" icon . You don’t need to complete the next step.
    • If your Chromebook can’t connect, you'll see the "Wi-Fi off" icon . Turn on your Wi-Fi in the next step.

Step 2: Turn on Wi-Fi

If you see the Wi-Fi off icon , turn on your Wi-Fi:

  1. Click the Wi-Fi off icon .
  2. Click No network.
  3. Click Turn Wi-Fi on… or the Enable Wi-Fi icon .
  4. Your Chromebook will automatically look for available networks and show them to you in a list.

Step 3: Pick a network and connect

After you turn on your Wi-Fi, your Chromebook will look for a network to connect to.